Atm8 Privacy Policy — User Data Protection
This Privacy Policy explains how atm8 collects, uses, stores, and protects your personal information when you use our platform. We are committed to managing your data transparently and responsibly.
Effective Date: 1 January 2026. This policy applies to all atm8 platform users in Malaysia.
1. Information Collected by atm8
When you register and use the atm8 platform, we collect certain categories of information to ensure the services we provide are safe, seamless, and relevant to you.
Your full name, email address, phone number, date of birth, and password provided during registration. This information is used to verify your identity and manage your account.
Device type, operating system, browser version, IP address, and general location information. This data helps us detect suspicious activity and improve platform performance.
Records of deposit and withdrawal transactions in Malaysian Ringgit (RM), payment methods used such as FPX or TNG eWallet, and transaction reference numbers. We do not store credit card details or banking passwords.
Gaming history, betting activities, access times, and pages visited. This data is used to enhance user experience and detect any misuse.
2. Purposes of Information Use
Atm8 uses collected information solely for legitimate purposes necessary to operate the platform. We do not use your data for any purposes beyond the scope outlined below:
- Identity Verification and Account Security — ensuring only the legitimate owner can access the account.
- Financial Transaction Processing — accurately and securely confirming deposits and withdrawals in Malaysian Ringgit (RM).
- User Experience Improvement — analyzing usage patterns to enhance the platform’s interface and performance.
- Service-related communications — sending notifications about important account updates, transactions, or terms changes.
- Legal Compliance — complying with applicable Malaysian laws, including fraud prevention and anti-money laundering measures.
- Customer support — enabling our team to efficiently resolve account or transaction issues.
Atm8 will never use your data for third-party advertising or sell your personal information to anyone for marketing purposes.
3. Cookies & Tracking Technologies
The atm8 platform uses cookies and similar technologies to ensure a smooth and secure browsing experience. Cookies are small text files stored on your device when you visit our platform.
Essential for basic platform functions such as login, session management, and language settings. These cookies cannot be disabled without affecting platform functionality.
Collecting anonymous data on how users interact with the platform. This information helps us identify areas needing improvement.
Used to detect suspicious activity, prevent fraud, and ensure the integrity of your login session on the atm8 platform.
You can manage your cookie preferences through your browser settings. However, disabling all cookies may affect certain platform features. For more information on how to manage cookies on your device, please refer to your browser's help guide.
4. Data Storage, Security & Information Sharing
Data Storage & Retention Period
Your personal information is stored on servers protected by encryption and robust technical security measures. atm8 retains your data for as long as your account remains active, or as long as necessary to fulfil the purposes outlined in this policy. Once an account is closed, data will be retained for a period required by law before being securely deleted.
Data Security Measures
We use SSL/TLS encryption for all data transmissions between your device and our servers. Access to user data within our organisation is restricted to staff who require it to perform their duties. All passwords are stored in an unreadable format through a secure hashing process.
Third-Party Sharing
Atm8 does not sell, rent, or commercialize users’ personal information to third parties. However, we may share necessary information with:
- Payment Processors — such as FPX and TNG eWallet providers to process transactions in Malaysian Ringgit (RM), subject to their own privacy policies.
- Legal Authorities — when required by Malaysian law or a valid court order.
- Technical Service Providers — who assist us in operating the platform, subject to strict confidentiality agreements.
5. User Rights & How to Contact Us
As an atm8 platform user, you have the following rights concerning your personal data. We are committed to making it easy for you to exercise these rights within a reasonable timeframe.
You have the right to request a copy of the personal information we hold related to your account.
If your information is inaccurate, you can request corrections through account settings or customer support.
You may request deletion of your personal data, subject to legal obligations that may delay immediate deletion.
Contact Our Privacy Team
To exercise any of the rights above, ask about how your data is handled, or report any privacy concerns, please contact us via:
Email: [email protected]
Privacy rights requests are usually processed within 14 working days. For general inquiries, please check the Frequently Asked Questions us first.
If you believe this privacy policy has been significantly updated, please review this page regularly. Changes will be indicated at the top along with the new effective date.
Questions About Your Data Privacy?
The atm8 team is ready to help you understand how your data is managed. Contact us or check the FAQ page for more details.